The purpose of this privacy policy is to inform you, in detail, about how we handle your personal data and protect your privacy and the information you provide us. In the event of any future modifications, we will communicate them to you through the website or other means so that you can be aware of the new privacy conditions introduced.

The Australian Privacy Principles (APP) established by the Privacy Act 1988 (Cth) impose requirements for collecting, managing, processing, using, disclosing and handling personal information. The APP establishes data protection principles to preserve individuals’ privacy.

This privacy policy applies to the mentioned trading company, as well as, if applicable, its parent company, subsidiaries and affiliated companies (which are jointly referred to as “we,” “our,” or “us”).

The individual or user who uses this website, unless otherwise stated, will coincide with the interested party to whom the personal data processing refers.

Dingoos as an Accredited Data Recipient is committed to complying with the November 2017 Australian Consumer Data Rights Law (Consumer Data Rigth Rules 2020 – the CDR Rules-), giving Australians greater access and control over their data. Under the Consumer Data Right, specified data relating to a consumer is referred to as CDR data. The CDR gives consumers the right to authorize data holders to share their CDR data with accredited and authorized third parties known as Accredited Data Recipients.

If you are from the European Economic Area (EEA), DINGOOS’s legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it.

Dingoos is an Accredited Data Recipient under the Consumer Information Rights Law.

Below is a high-level overview of how Dingoos fulfills its obligations under the Privacy Act.

• Owner: DINGOOS AUSTRALIA LTD PTY
• ABN: 40 701 463 234
• Registered address: 13 Naranga Avenue, 4218 Broadbeach Waters. QLD.
• Email address: hello@dingoos.com.
• Website: dingoos.com

To contact us, you can use the above postal address or email address.

Here we explain what we do with the data we obtain about you through this website, so we recommend that you read this Privacy Policy carefully.

At DINGOOS, we will process your personal data collected on our website for business and commercial purposes, particularly for the following purposes:

• To contact you and provide you with all the information available about studying and living abroad, as well as to help you manage everything you need for your stay abroad. This includes interaction through social networks and external platforms and marketing and remarketing purposes. Also, to channel all requests for information, suggestions, and claims that you may send us.
• To offer, manage, contract and provide services or products, both our own and those of third parties, in which case you can purchase directly from other providers or service providers. In the event of contracting the goods and services offered or published through our website, to maintain the contractual relationship with us or with third parties, as well as the management, administration, information, provision, and improvement of the service.
• To be able to offer you personalized products and services, including sending messages. To this end, we also aim to optimize and distribute traffic.
• Sending information about products or services that you have acquired or that you can acquire through the forms provided in the “contact” section.
• Keeping you informed about events, offers, products, and services that may be of interest to you through various communication channels as long as you have given your consent.
• Send newsletters, as well as commercial communications promoting and/or advertising studying abroad, accommodations, necessary services, and sector-related advertising.
• To collect and analyze statistics for website improvement.
• To manage, where appropriate, personnel selection, the work relationship maintained with our employees, or the commercial relationship maintained with our suppliers.
• We also have other purposes aimed at complying with legal obligations, responding to enforcement requests, protecting the rights and interests (or those of our Users or third parties), and detecting any malicious or fraudulent activity.

In order to develop the purpose of DINGOOS, all Data requested by this Website is mandatory and the refusal to provide it may make it impossible for this Website to proceed with the provision of the Service. In cases where this Website specifically indicates that certain Data is not mandatory, Users will be free not to communicate such Data without this having any consequence on the availability or operation of the Service. Users who have doubts about which Data is mandatory can contact us through the provided email.

For reasons related to operation and maintenance, this Website and any other service provided by third parties used may collect a system log; that is, files that record interaction with this Website and may contain Personal Data, such as the User’s IP address.

Dingoos’ usual practice is to collect personal information directly from you, collected through informative clauses, when you establish relationships with Dingoos, for example:

• Contact form, a mechanism through which the user enters a series of data that are required and after sending the inquiry, a Dingoos salesperson will contact the same user via email or telephone.
• Newsletter form, in which, after entering only the user’s email address, it is registered in an internal database, through which emails with the latest news will be sent.
• Personalized campaigns on Facebook, through which the data collection we have collected through the previous forms will help us show ads to similar users within this social network.
• Our Website uses our own cookies to offer you a better service. If you continue browsing, we consider that you accept its use. You can change the settings or obtain more information within the Cookies Policy.

DINGOOS is legitimized to process your personal data under article 6 of Regulation (EU) 2016/679, of April 27 (GDPR), as follows:

• With the user’s consent: sending commercial communications and the newsletter.
• For the legitimate interest of the controller: conducting market studies, statistical analysis, etc. and processing orders, requests, etc. at the user’s request.

Any information that, directly, indirectly, or in connection with other information – including a personal identification number – allows the identification of a natural person constitutes personal data. Thus, DINGOOS may collect the following personal data: name, surname, address, city, email, telephone, social networks (Facebook, Instagram, LinkedIn, TikTok), contracted services, and payment and billing data.

In cases of personnel management and selection, we collect academic and professional data in order to attend to the obligations arising from the maintenance of the employment relationship or, where appropriate, to become part of our staff.

On the other hand, DINGOOS can also collect usage data such as automatic information collected by this website (or third-party services used by this website), which may include: IP addresses or domain names of the computers used by the User who connects to this website, Uniform Resource Identifier (URI) addresses, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful result, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal coordinates of the visit (for example, the time spent on each page), and details relating to the itinerary followed within the Application, with special reference to the sequence of pages consulted, the parameters relating to the operating system and the User’s computer environment.

At Dingoos, we only keep your information for the period of time necessary to fulfill the purpose for which it was collected, to comply with the legal obligations that are imposed on us, to attend to any possible responsibilities that may arise from the fulfillment of the purpose for which the data was collected, to resolve disputes and to enforce our legal agreements and policies.

DINGOOS will also keep Usage Data for internal analysis purposes. Generally, Usage Data is kept for a shorter period of time, except when such data is used to enhance security or improve the functionality of our Service, or when we are legally obligated to retain such data for longer periods of time.

In any case, and as a general rule, we will keep your personal information as long as there is a contractual relationship that binds us or you do not exercise your right of deletion and/or limitation of processing, in which case the information will be blocked without further use beyond its preservation, as long as it may be necessary for the exercise or defense of claims or some kind of responsibility that must be addressed.

By providing us with your data through electronic channels, the user guarantees that they are over 18 years of age and that the data provided to Dingoos is true, accurate, complete, and up-to-date. For these purposes, the user confirms that they are responsible for the veracity of the communicated data and that they will keep this information updated so that it corresponds to their real situation, taking responsibility for any false or inaccurate data that they may provide, as well as for the direct or indirect damages that may arise.

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction.

If you are located outside of Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there.

DINGOOS will take all reasonably necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will be made to an organization or country unless adequate controls are in place including the security of your data and other personal information requiring the recipient to maintain the confidentiality of personal information and not use it for any purpose other than those necessary for the performance of the contract. Please note that we may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also disclose your personal information to third parties when you request or authorize us to do so, in order to provide you with our Service.

We may also disclose information about our users if required by law or in response to valid requests by public authorities (e.g. a court or government agency). DINGOOS may disclose your Personal Data if it believes in good faith that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of Dingoos; prevent or investigate possible wrongdoing in connection with the Service; protect the personal safety of users of the Service or the public; protect against legal liability.

When DINGOOS determines that it cannot adequately address your query, we may put you in contact with a collaborator or specialist partner in the relevant field. If you do not wish to receive this communication, please let us know through the contact details of this Privacy Policy.

Dingoos guarantees that it has implemented technical and organizational policies and clauses in contracts with suppliers and collaborators that require them to maintain the duty of secrecy regarding personal data to which they have had access under the contract, as well as implementing necessary technical and organizational security measures to ensure permanent confidentiality, integrity, availability and resilience of personal data processing systems and services.

However, absolute security cannot be guaranteed and no security system is impenetrable, so in the event that any information under our control being processed were compromised as a result of a security breach, we will take appropriate measures to investigate the incident, notify the Control Authority and, if applicable, those users who may have been affected so that they can take appropriate measures.

We use cookies and similar devices to facilitate your navigation on the Platform, to know how you interact with Us and, in certain cases, to show you advertising based on your browsing habits. Please read our Cookies Policy for more detailed information about the cookies and similar devices we use, their purpose, and other interesting information.

The website servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet.

All this information is recorded in a server activity file that allows for subsequent data processing in order to obtain purely statistical measurements that allow us to know the number of page impressions, the number of visits made to the web servers, the order of visits, the point of access, etc.

Also, our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.

You should know that, regardless of the purpose or legal basis under which we process your data, you have the right to:

• Access your personal data. Please note that if you are a registered user on the Platform, you can also consult this information in the corresponding section of your personal data.
• Request the rectification of your data if it is inaccurate. Remember that if you are a registered user on the Platform, you can also access the corresponding section of your personal data in your account to modify or update your personal data. However, please note that by actively providing us with your personal data through any means, you guarantee that they are true and accurate and commit to notify us of any changes or modifications to them. Any loss or damage caused to the Platform or the Platform owner or any third party due to an erroneous, inaccurate, or incomplete communication of information in the registration forms will be the sole responsibility of the user. Please remember that as a general rule, you should only provide us with your own personal data, not those of third parties, except as permitted in this Privacy and Cookies Policy.
• Request the deletion of your data to the extent that they are no longer necessary for the purposes for which we need to process them as we have informed you above, or if we no longer have legitimacy to do so.
• Request the limitation of the processing of your data in some cases, in which case we will only keep them in accordance with the applicable regulations.
• Port your data, which will be provided to you in a structured, common, or machine-readable format.
• Object to the processing of your data.
• File a complaint with the Spanish Data Protection Agency or competent supervisory authority if you believe that we have not properly attended to your request.
• Revoke your consent to any processing for which you have given consent at any time.

If you are a resident of the European Economic Area (EEA), you also have these data protection rights.

To exercise your rights, you can contact us at the indicated addresses of the data controller, by sending a scanned and signed form. You can also do it at the email address hello@dingoos.com.

In both cases, you must prove your identity by accompanying a photocopy or, where appropriate, a scanned copy of your valid passport, valid ID card, or equivalent document to verify that we only respond to the data subject or their legal representative, in which case you must also provide proof of representation.

By checking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, users expressly and freely and unequivocally accept that their data is necessary to process their request by the service provider and Accredited Data Recipient, with the inclusion of data in the remaining fields being voluntary.

The user guarantees that the personal data provided to DINGOOS are truthful and is responsible for communicating any modifications thereof.

DINGOOS informs that all data requested through the website are mandatory, as they are necessary to provide optimal services to users. If not all data is provided, we do not guarantee that the information and services provided will be fully tailored to your needs.

The data controller is exempt from any liability arising from the information published on its website provided that it has no effective knowledge that this information has been manipulated or introduced by a third party other than itself or, if it does, has acted with diligence to remove the data or make it impossible to access.

Likewise, to access some of the services that Dingoos offers through the Website, you must provide some personal data. In compliance with current regulations, we inform you that, by completing these forms, your personal data will be incorporated and processed in Dingoos’ files in order to provide and offer our services, as well as to inform you about improvements to the Website. We also inform you of the possibility of exercising your rights of access, rectification, cancellation, and opposition to your personal data, in accordance with the provisions of the Privacy Policy. This also applies if you come from the European Economic Area (EEA).

Dingoos reserves the right to continue improving and modify or adapt this Privacy Policy at any time. We recommend that you review it, and if you have registered and access your account or profile, you will be informed of the modifications.

The Privacy Policy was last updated on 03/05/2023. If you have any questions about this cookie policy, you can contact us at hello@dingoos.com.

We provide you with these Terms and Conditions (“Terms,” “Terms and Conditions”) carefully before using the website https://dingoos.com/ (the “Service”) operated by Dingoos (“us,” “we,” or “our”).

Your access and use of the Service is conditioned on your acceptance and compliance with these Terms. These conditions apply to all visitors, users, and other persons who access or use the Service. You warrant that you are over 18 years old and have legal capacity to enter into binding contracts. If you are under 18, you warrant that you have obtained the consent of your parents or guardians and that they agree to comply with these Conditions on your behalf. If you do not agree with any part of the terms, then you cannot access the Service.

The website, including but not limited to its programming, editing, compilation, and other elements necessary for its operation, designs, logos, text and/or graphics, is the property of the owner or, as the case may be, has a license or express authorization from the authors. All contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registries.

Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution, and commercialization requires the prior written authorization of the owner. Any unauthorized use is considered a serious breach of the author’s intellectual or industrial property rights.

Designs, logos, text and/or graphics belonging to third parties that may appear on the website belong to their respective owners, who are responsible for any possible controversy that may arise regarding them. The owner expressly authorizes third parties to directly redirect to specific contents of the website and in any case redirect to the main website of https://dingoos.com/.

The owner acknowledges in favor of its owners the corresponding intellectual and industrial property rights, and their mere mention or appearance on the website does not imply the existence of rights or any responsibility for them, nor endorsement, sponsorship or recommendation by the owner.

To make any observations regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the email address hello@dingoos.com.

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, nor do we assume any responsibility for, the content, privacy policies, or practices of any third party websites or services. Further, you acknowledge and agree that Dingoos shall not be responsible, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use or reliance on any content, goods or services available on or through any such web sites or services. You acknowledge and agree that when you access other websites on the Internet, you do so at your own risk.

As a condition of your access and use of the Service, you agree to indemnify us and our successors and assigns for all damages, costs, expenses, and other liabilities, including but not limited to legal fees and expenses, related to any claim arising out of or related to your access and use of the Service or your breach of these Terms and any applicable law or the rights of another person or party.

This indemnification section survives the expiration of your registration, and applies to claims arising both before and after the termination of registration

You agree that we shall not be liable for any damages suffered as a result of using the Service. In no event shall we be liable for any indirect, punitive, special, incidental or consequential damages (including loss of business, revenue, profits, use, privacy, data, goodwill or other economic advantage), whether in contract or tort, even if we have been previously advised of the possibility of such damages.

You are solely responsible for the proper security protection and backup of the data and/or equipment used in connection with your use of the Service and shall not claim against us for lost data, re-run time, inaccurate instructions, work delays or lost profits resulting from the use of the Service. Notwithstanding the foregoing, in no event shall our aggregate liability to you exceed, in total, the amounts paid by you to us.

This also applies if you are accessing the Service from the European Economic Area (EEA).

Your use of the Service is at your own risk. The Service is provided “AS IS” and “AS AVAILABLE.” The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. Dingoos, its subsidiaries, affiliates, and its licensors do not warrant that

a) the Service will function uninterrupted, secure, or available at any particular time or location;

b) any errors or defects will be corrected;

c) the Service is free of viruses or other harmful components;

or d) the results of using the Service will meet your requirements.

This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of records related to use or operation of the Service, whether for breach of contract, tortious behavior, negligence, or any other cause of action.

We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the content included in the Service for any purpose. Any reliance you place on such information is strictly at your own risk. We disclaim any express or implied representation or warranty as to the effectiveness or profitability of the Service or that the operation of our Service will be uninterrupted or error-free. We shall not be responsible for the consequences of any interruptions or errors in the Service.

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

These Terms shall be governed and interpreted in accordance with the laws of Queensland Courts, Australia, without regard to its conflict of legal provisions. Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

If any provision of these Terms is declared invalid or unenforceable by a court, the remaining provisions of these Terms shall remain in full force and effect.

These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Dingoos reserves the right to continue improving and modifying or adapting these Terms and Conditions at any time. We recommend that you review them, and if you have registered and access your account or profile, you will be informed of the modifications.

The Privacy Policy was last updated on 05/03/2023. If you have any questions about this cookie policy, you can contact us at hello@dingoos.com.