Support and assistance abroad

While other study agencies may only offer help during the school enrollment and visa acquisition process, at Dingoos, we've set a goal to go one step further. That's why our team of Support and Assistance will be your ally once you arrive in the destination country you've chosen. We know that when you begin your adventure, it's when you'll need the most support, and we'll be here to address any questions you have or even give you a hug and remind you that you're not alone.
Atencion al estudiante

You'll leave your mark abroad, and the foreign country will leave its mark on you

When you travel thousands of kilometers away from home to a country where a different language is spoken, it’s normal to feel lonely. In fact, this fear of loneliness prevents many people who would like to experience it from taking the leap, and that’s precisely why we want to become your safety net.

All the members of the #DingoosTeam have personally experienced this journey, and that’s why our main objective is to be there for you. Before you travel and during your stay in the country.

In this way, we’ll help you leave a mark wherever you travel. So much so that we’ve even created an exclusive department to provide personalized attention whenever you need us: the Department of Support and Assistance.

Think of our team of Support and Assistance as that best friend you always turn to when you need to share a problem.

And, you know what good friends do? They not only listen when you need them but also care about you and offer help without you asking for it.

That’s why, in addition to being there for you whenever you need us, the Support and Assistance team will give you a plethora of recommendations as soon as you arrive, like tips for finding work and all kinds of advice to make the most of your experience from the beginning.

In other words, we’ll be “your family away from your family.”

atencion al estudiante

¿Y cómo hacemos todo esto desde Dingoos?

Great question! We hope the answer lives up to it.

  • By providing you with a person from the Support and Assistance Department with whom you’ll have direct contact whenever you want, via phone or email, to address school incidents, answer everyday questions, support you in job searches… Whatever you need!
  • By integrating you into the #DingoosFamily, a community formed by international students and work & holiday makers who have the same needs and eagerness to enjoy the experience as you.
  • By offering you to join the Telegram group for your city, where you’ll meet other newcomers like you and receive invitations to countless exclusive and free events (parties, barbecues, excursions, workshops, training sessions, sports or leisure activities…) that we constantly organize. There are no excuses to have a million friends here!
  • By supporting you in more personal matters in which you might feel alone if it weren’t for us being there to help you: any mishaps (like losing your wallet or suitcase), doubts before going to the doctor, helping you find accommodation…

And of course, all these services are completely free for members of our community.

Sounds good? Well, it’s even better when you experience it in person! If you want to be part of the #DingoosFamily and leave your mark, you know: we’re waiting for you on the other side of fear.

Would you like to study abroad with Dingoos?

Contact us, and a Dingoos Guide will get in touch with you to help plan your trip.

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    Other services you'll enjoy at Dingoos

    When you come with Dingoos, we'll also help you with...

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    Personalized advice

    What, when, how, and where do you want to study? At Dingoos, we're experts in developing a plan tailored to your needs, based on your tastes, interests, and budget.

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    Course enrollment

    We not only help you choose the course that suits you best but also take care of enrolling you in the school of your choice so you don't have to lift a finger.

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    Visa processing

    As visa experts, we know that dealing with paperwork to get one can be a hassle. That's why we guide and support you throughout the entire process.

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    Health insurance coverage

    At Dingoos, we find and arrange great health insurance at a small price so you can live your life and enjoy your visa without any worries.

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    Connecting with other students

    Feeling nervous about coming alone? Don't worry, at Dingoos, we'll put you in touch with other students even before you arrive at your destination, so you're always well accompanied.

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    Finding cheap flights

    We help you buy your flight at the best price, thanks to our experience in the industry and exclusive agreements with airlines.

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    Opening a bank account

    We assist you in opening your account step-by-step from your home country, so you can make payments in the local currency as soon as you arrive.

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    Arranging accommodation for the first days

    We'll help you book your accommodation for the first few days. After the long journey, you can freshen up, rest, and meet other students who have also just arrived.

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    Airport transfer

    We'll arrange for your pickup at the airport and take you right to the doorstep of the accommodation we've reserved for you.

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    Reception and integration

    Relax and enjoy, as your Dingoos Integrator will be with you as soon as you arrive at your destination to welcome you and accompany you through all the necessary procedures to start your adventure.

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    Mobile line activation

    Upon arrival, we'll provide you with a SIM card and assist you in its activation, so you can let everyone know you've arrived safely and start sharing your stories.

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    Work number

    As soon as you arrive, we'll take care of requesting the number you need to start looking for work as soon as possible.

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    Transport card

    All you need to move freely around the city by bus, metro, or tram is a public transport card. When you arrive at your destination, we'll accompany you to get yours.

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    Support in finding accommodation

    At Dingoos, we'll advise you, provide tips, and answer all your questions to help you find long-term accommodation where you feel at home.

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    Support in finding work

    The foreign country is full of job opportunities, and we'll teach you some tricks to identify them and find a job that helps you settle in.

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    Events and leisure plans

    Every month, we organize a bunch of events and activities for our students: surfing, skiing, diving, barbecues, drinks, excursions... Needless to say, you're more than invited!

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    Student Discounts

    We have a bunch of exclusive agreements with local, national, and international companies, designed for you to enjoy as part of the #DingoosFamily.

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    W&H Welcome Package

    If you're thinking of traveling with the Work and Holiday Visa, we offer an all-in-one package at a spectacular price that includes a bunch of services that no one else will offer you.

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    Support and Assistance Abroad

    Whenever you have any questions, whenever you need anything that we can help with, we'll be there to assist and advise you. At Dingoos, we'll be "your family away from your family." As long as we're here, you'll never be alone.

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    Visa Renewal

    When you decide to stay longer in the destination country, which you most likely will, we'll advise you on the best way to renew your visa and take care of all the paperwork for you.

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    Welcome Pack Delivery

    When you arrive at your destination, we'll provide you with our exclusive and useful Welcome Pack. This way, you'll have everything you need for your first few days at hand.

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